Last updated February 28, 2021

International shipping

Beginning on Monday February 22, 2021 we will resume packing international mail orders on both our Monday and Thursday packing days. Please be aware that delivery time for international mail is currently 4-6 weeks. We strongly recommend that you consider using a courier service such as FedEx or UPS if at all possible. Refer to the table at the bottom of this page for courier options available for your country then contact Kim Cook ( to update your ship method and/or shipping address BEFORE you place any orders.

Shipping within the USA

We are seeing extended delivery times for domestic orders shipped via the USPS. We strongly recommend that domestic customers consider shipping via UPS or FedEx if you want your samples to arrive in a timely manner. New UPS options have been added to all domestic accounts and can be selected during checkout. FedEx options must be added by each customer (see our Update Account page for more info). Please see the "Shipping Methods" section on our Accounts and Users page for more information on domestic courier options. Finally, please change your shipping method and confirm your address before placing your order.

Table of courier options by country