Refund Policy

Credit Card Payment Refund Policy
Payments made in error will be refunded, but please take care that your payment is intended for the BDSC.
Payments for stocks that could not be sent will normally be credited to your next order. If you prefer a refund to your original payment instead of a credit please contact us, provide your order number or payment information, and we will be happy to issue a refund.
Payments for orders canceled prior to subculture of the stocks ordered will be refunded in full.
Payments for shipping costs will be refunded for orders canceled after stocks have been subcultured but prior to shipment.
Payments are not refundable after stocks have been shipped. See our replacement policy for stocks that did not survive shipment.