Account Types

Account Types We offer four account types designed to meet the needs of our customers who use a wide variety of payment systems. Each account type has advantages and disadvantages depending on your organization's rules and procedures. We encourage you to consult your purchasing agent to determine which account type is best suited to your needs. Fees are the same for all account types.

Below is a quick comparison guide for the four account types with more detailed explanations in the expandable boxes below. Please note that orders are processed on Monday and Thursday at noon. As a result, the minimum time from order to shipment depends on when the order was placed in relation to when the order is processed. The minimum time from order to shipment also depends on the account type and the time it takes you to provide a purchase order (for POSingle) or make a credit card payment (for APSingle) after you receive a quote for the order.

Quick Comparison Guideaccount_type_comparisons

Charges for stock orders on APSingle accounts are itemized in a quote created and emailed to you or your delegate when orders are processed. Instructions are included in the quote for paying online with a credit card. Orders are released for fulfillment when payment is received. The order quote and receipt for online payment are your ONLY transaction documents. You have 6 weeks to pay for an APSingle order before it is canceled. To take full advantage of the volume discount with an APSingle account, pay for an existing order you want fulfilled before placing a new order.

IMPORTANT!! Please note that you will not receive invoices for APSingle orders. Do not sign up for an APSingle account if your university requires an invoice. If you need an invoice, you must use a POSingle account.

Charges for stock orders on POSingle accounts are itemized in a quote created and emailed to you or your delegate when orders are processed. Orders are finalized and released for fulfillment when a Purchase Order (PO) for the quoted amount is received. Your PO will be invoiced after your order has shipped. You have 12 weeks to send us a PO for a POSingle order before the order is canceled.  If your organization does not use Purchase Orders to guarantee future payment for goods provided now, a 'promise to pay' letter from your academic department can serve the purpose (download a template). 

Charges for stock orders on APMulti accounts are deducted from funds you deposit to your account. Orders are finalized and released for fulfillment when processed. Statements that itemize the charges are emailed when each order is shipped. Your funds will remain on account for your use until they are spent.

To fund your account - contact us with the amount you want to place on account and we will send an invoice. Your account type will display as APMulti-InProg (in progress) until your account has been funded. You can place orders on an APMulti-InProg account, but we cannot ship your stocks until funds have been received.

Charges for stock orders on POMulti accounts are applied to an open/standing Purchase Order (PO) you provide in advance. If your organization does not use Purchase Orders to guarantee future payment for goods provided now, a 'promise to pay' letter from your academic department can serve the purpose (download a template). Your PO or promise-to-pay letter can cover a time period and/or value limit of your choice; however, there is a minimum value limit of $200 for domestic or $400 for international accounts. Orders are finalized and released for fulfillment as soon as they are processed. NOTE: effective January 1, 2019, accrued orders will be invoiced every 28 days (i.e., you will receive up to 13 invoices per year rather than a single invoice for the entire year). For more information on this policy change you can review this statement emailed to all POMulti account holders and their delegates.

POMulti accounts are not available to private commercial organizations. 

Account holders and delegates can change their account types at any time. To determine your account type, log in to your account and select ACCOUNT in the upper right corner of the page (or Menu | Account in mobile view). Your current account type appears on the Account Information page. Contact us by email to change your account type.